People are not good at expressing their frustration. The best way to listen to the customer is through metrics.

You need to be surrounded by good advisers, but you also need to trust your instinct.

I'm the kind of person that needs to think things through. But when I know what I want to do, I really know.

I fundamentally believe that people have a genuine desire to be positively engaged in the world around them.

It takes time for people to get to know a cause or an organization.

I look up to a lot of people, but outside of my parents, I've never really had a mentor.

Profit per se is not my motive.

I knew I wanted to do something at the nexus of what I call global development and technology.

I was on significant financial aid, an only child, with parents who didn't have much living in North Carolina.

People are doing amazing things right now on the Web.

Use your own experiences and pain points to identify an opportunity. Be arrogant thinking you can do it better than others.

It is difficult to live in the present, ridiculous to live in the future and impossible to live in the past. Nothing is as far away as one minute ago.

While art may instruct as well as please, it can nevertheless be true art without instructing, but not without pleasing.

The biggest rap on me is that I don't find a Watergate every couple of years. Well, Watergate was unique. It's not something Carl Bernstein, I, or the Washington Post caused.

To live outside of God's will puts us in danger; to live in his will makes us dangerous.

There's no way that if you get participation out of a person can they say you didn't rock it.

Life is so simple when you're just doing your job.

I've learnt to accept what has happened to my voice, I suppose, but I do wish it didn't sound quite so rough.

[On the birth of son William:] Thank goodness he hasn't got ears like his father.

What is funny is when you do a futuristic movie, you immediately get to be fashionable because you're creating something that doesn't exist.

The main quality a great third base coach must have is a fast runner.