People forget already how much utility they get out of the Internet - how much utility they get out of e-mail, how much utility they get out of even simple things like brochureware online.

A brand for a company is like a reputation for a person. You earn reputation by trying to do hard things well.

The common question that gets asked in business is, why? That’s a good question, but an equally valid question is, why not?

We can't be in survival mode. We have to be in growth mode.

What we want to be is something completely new. There is no physical analog for what Amazon.com is becoming.

One of the huge mistakes people make is that they try to force an interest on themselves. You don't choose your passions; your passions choose you.

If you do build a great experience, customers tell each other about that. Word of mouth is very powerful.

It's hard to find things that won't sell online.

Everything you are comes from your choices.

A company shouldn't get addicted to being shiny, because shiny doesn't last.

We've had three big ideas at Amazon that we've stuck with for 18 years, and thy're the reason we're successful: Put the customer first. Invent. And be patient.

There are worse things, worse than being like us. Look, at least we're alive.

If you know how it’s to be treated unfairly, you will be gentle with others.

Same. I don't like to think I might have ended up in Plumber's gang, but given the alternative..."I raised both eyebrows. "Yeah. Drug-dealers or super-powered psychopaths? Choices, choices.

Hope is the thing with feathers That perches in the soul And sings the tune without the words And never stops at all.

It's funny how you never think about the women you've had. It's always the ones who get away that you can't forget.

I remember a time when I would hear a band and then want to hear everything that sounded like it; I wanted it to feel like I was tapping into a thing, even if it wasn't.

The defining mission of the Muslim Brotherhood is the implementation of sharia.

I learned a lot I wouldn't have learned roaming the streets of Dallas.

Always be just and honest so that every time you look at the mirror you don't see an abominable creature on it!

Actually to be a champion your goal is to be a little bit better each day, making sure that every day is an opportunity to be at your best.