People who are cocky and arrogant say, 'I know that' and move along. People who are confident and positive ask themselves,' How good am I at that?' and seek to improve

Customer satisfaction is worthless. Customer loyalty is priceless.

There's no lotion or potion that will make sales faster and easier for you - unless your potion is hard work.

Take action every day - some small dose at a time.

Resilience is not what happens to you. It’s how you react to, respond to, and recover from what happens to you.

You don't earn loyalty in a day. You earn loyalty day-by-day.

Obstacles can't stop you. Problems can't stop you. Most of all, other people can't stop you. Only you can stop you.

When you love life, life will love you back.

Change is not a four letter word...but often your reaction to it is!

Before you can get what you want, you have to know what you want,and make a game plan to get it

Your character holds the key to your trustworthiness.

The Indians say to draw someone's portrait is to steal their soul, i am taking photographs, does it mean that i am just borrowing them?

...language always occurs in a context - you can speak Elizabethan words, but to speak the language you have to put on the mindset...

There is no bounty to be showed to such As have real goodness: Bounty is A spice of virtue; and what virtuous act Can take effect on them that have no power Of equal habitude to apprehend it?

The immense majority of intellectually eminent men disbelieve in the Christian religion, but they conceal the fact in public, because they are afraid of losing their incomes.

If you're sad, add more lipstick and attack.

Never undertake anything unless you have the heart to ask Heaven's blessing on your undertaking.

Even disasters -- there are always disasters when you travel -- can be turned into adventures.

That's the artist's job, really: continually setting yourself free, and giving yourself new options and new ways of thinking about things.

But things don't just fall apart. People break them.

I'm the hardest person to buy a gift for.