Perhaps the hardest lesson of all is that there is no such thing as 'getting it right'-least of all with the promulgation of quality.

There is no learning without mistakes

If you are a middle manager avid to begin a quality initiative in a company ruled by an executive from the old school, look elsewhere for a job.

The greatest challenge of the day is: how to bring about a revolution of the heart, a revolution which has to start with each one of us?

A Christian who rebels against God’s Word is not a Christian at all

The happiness I feel in having a family has brought me a real beauty.

Whatever you do, always give 100%. Unless you're donating blood.

I don't want to sound like a self-help book, but it really has been transformative for me to take a look at my relationships in a new way and see my part in them. Everybody's going through that.

There are many more attempts to define happiness than unhappiness. It is because people know all too well what unhappiness is.

Even when nothing happens, everything seems too much for me. What can be said, then, in the presence of an event, any event?

My father came back one day and forced my mother to submit to him. He raped her, holding a knife.

Don't make the kinds of mistakes that will bring regret.

Hatred, slavery's inevitable aftermath.