Post-9/11, we saw an immediate uptick in the amount of people in our stores, all over the country. People wanted that human connection. We are not going to fracture the Starbucks experience.

Starbucks represents something beyond a cup of coffee.

When it comes to Starbucks, I take every threat very personally.

We are not in the coffee business serving people, we are in the people business serving coffee.

Starbucks has a role and a meaningful relationship with people that is not only about the coffee.

Believe in your dreams and dream big. And then after youve done that, dream bigger.

There's a metaphor Vincent Eades likes to use: "If you examine a butterfly according to the laws of aerodynamics, it shouldn't be able to fly. But the butterfly doesn't know that, so it flies.

Starbucks is in my blood. It is such a part of me that letting it unravel simply was not an option.

When you're surrounded by people who share a passionate commitment around a common purpose, anything is possible.

Customers must recognize that you stand for something.

Starbucks is committed to evolving and enhancing our customer experience with innovative and wholesome food offerings.

One can (not) learn from a fatal error.

Trust your gut.

You mean you haven’t been going on romantic dates with Sebastian while you’ve been away from me?” “I tried,” Jace said, “but no matter how liquored up you get him, he just won’t put out.

True knowledge is when one knows the limitations of one's knowledge.

I'm listening to someone give up. Someone I knew—someone I liked. I'm listening... but still, I'm too late.

You have a different audience. Your personal energy is different because some days you're energized, some nights you might be tired so that affects your memory and your emotion.

Art is nothing if you don't reach every segment of the people.

In this day and age, where you have a lot of comic book movies made every day, and most of them are really good boys, it's important to have a couple bad boys out there, too.

I would catch sight of some flawless man off in the distance, but as soon as he moved closer I immediately saw he wouldn’t do at all.

Dempsey could beat anybody he could hit. The only reason that he couldn't do anything with fellows like Tunney or Greb or myself was he couldn't hit us.