Process improvement programs are like teaching people how to fish. Strategy maps and scorecards teach people where to fish.

A mere 7% of employees today fully understand their company's business strategies and what's expected of them in order to help achieve company goals.

Consistent alignment of capabilities and internal processes with the customer value proposition is the core of any strategy execution.

Without strong visionary leadership, no strategy will be executed effectively.

It bears repeating: you don't have to be good at everything.

Managing risk is very different from managing strategy. Risk management focuses on the negative-threats and failures rather than opportunities and successes.

Screening out peer pressure and conventional wisdom. It is so powerful, that most of us aren't even aware of how much it is influencing our decisions.

If you're the smartest person in the room, it can sometimes be hard to learn to delegate - the person to whom you're delegating will do the task worse than you would - and it will annoy you!

As a leader, it is often better to ask the right questions and listen than to have all the answers.

The better strategy is to focus on strengths and surround yourself with people who can complement your skills. However, you have to first do the analysis.

Authenticity is critical to leadership. That means trying to be yourself - this involves some self-disclosure, admitting what you don't know and being willing to ask questions.

No law can be sacred to me but that of my nature. Good and bad are but names very readily transferable to that or this

I am selfish. I am brave.

The police frequently do not enforce the rule of law.

We were all born with a certain degree of power. The key to success is discovering this innate power and using it daily to deal with whatever challenges come our way.

Art should be on the side of humanity.

Thou shalt come out of a warme Sunne into God's blessing.

You have to play the cards you are dealt and if it has made it harder, it doesn't matter, you still have to get the deal done.

From the beginning, it has been a no-no for a black man to touch a white woman.

This is a place for ordinary human compassion of the kind that is reconciling.

There is, apparently, some law of nature decreeing that all home construction must double in its projected cost and take four times longer than originally anticipated.