Progressive disclosure defers advanced or rarely used features to a secondary screen, making applications easier to learn and less error-prone.

Even the best designers produce successful products only if their designs solve the right problems. A wonderful interface to the wrong features will fail.

Usability rules the web. Simply stated, if the customer can't find a product, then he or she will not buy it.

To design an easy-to-use interface, pay attention to what users do, not what they say. Self-reported claims are unreliable, as are user speculations about future behavior.

On the Web, all advantages are temporary, and you must keep innovating to stay ahead

A bad website is like a grumpy salesperson.

A general principle for all user interface design is to go through all of your design elements and remove them one at a time.

Designers are not users.

The more users' expectations prove right, the more they will feel in control of the system and the more they will like it.

Ultimately, users visit your website for its content. Everything else is just the backdrop.

Clear content, simple navigation and answers to customer questions have the biggest impact on business value. Advanced technology matters much less.

The world of books is a heavenly paradise.

They both looked at me in a way that was fast becoming familiar: two parts bafflement to one part awe at my talent for making a bad situation worse.

All it takes to be a voice against injustice, is to say something against it.

I have come to realize that all my trouble with living has come from fear and smallness within me.

It doesn't matter who likes you or doesn't like you, all that matters is that God likes you. He accepts you, he approves of you.

Let [us] seek for wisdom instead of power and [we] will have all the power [we] have wisdom to exercise.

When you realize it's your responsibility to be a leader and create the world that you want to see, you have to do it.

The survival value of intelligence is that it allows us to extinct a bad idea, before the idea extincts us.

The greatest of men must turn beggars when they have to do with Christ.

There are guys I'd love to learn from, but they wouldn't be a good fit for me, so I read their blogs and books.