Quality comes not from inspection, but from improvement of the production process.

If you can't describe what you are doing as a process, you don't know what you're doing.

Put a good person in a bad system and the bad system wins, no contest.

Two basic rules of life are: 1) Change is inevitable. 2) Everybody resists change.

The greatest waste … is failure to use the abilities of people…to learn about their frustrations and about the contributions that they are eager to make.

In God we trust; all others bring data.

It is not necessary to change. Survival is not mandatory.

Management by results - like driving a car by looking in rear view mirror.

Stamping out fires is a lot of fun, but it is only putting things back the way they were.

Improve quality, you automatically improve productivity.

The ultimate purpose of collecting the data is to provide a basis for action or a recommendation.

The blatant harassment of electromagnetic radiation researchers should be expected to be a feature of transitioning out of the energy based economies.

I love the idea of being part of a campaign that captures the spirit of New York and the stories of women here, passionate about their dreams.

I think fan fiction is the way most writers start, and the same goes for music and design.

One of the sublimest things in the world is plain truth.

Let me repeat what I have repeated for many months now. I never received nor sent any material that was marked classified.

The hurdles have taught me that if you work really, really hard at perfecting the little things in your life, the big picture will come together.

I hope to offend every reader.

True education flowers at the point when delight falls in love with responsibility.

Its very comforting to know that you are faced with a difficult job. If someone gives you a job which shows every sign of being easy, then you are a prisoner of effortlessness.

Don’t look for society to give you permission to be yourself.