Quality involves living the message of the possibility of perfection and infinite improvement, living it day in and day out, decade by decade.

Leaders don't create followers, they create more leaders.

The magic formula that successful businesses have discovered is to treat customers like guests and employees like people.

If a window of opportunity appears, don't pull down the shade.

The greatest difficulty in the world is not for people to accept new ideas, but to make them forget old ideas.

The leaders who work most effectively, it seems to me, never say 'I'. They don't think 'I'. They think 'we'; they think 'team'.

Celebrate what you want to see more of.

Excellence is not an aspiration. Excellence is what you do in the next five minutes.

Divas do it, golfers do it, pilots do it, violists do it, sprinters do it, soldiers do it, surgeons do it, astronauts do it...only business people think it isn't necessary to train.

The thing that keeps a business ahead of the competition is excellence in execution.

Stop being conned by the old mantra that says, 'Leaders are cool, managers are dweebs.' Instead, follow the Peters Principle: Leaders are cool. Managers are cool too!

Black and white, vacuum of cosmos vis-à-vis occupancy of skies.

You can only go forward by making mistakes.

I don't talk a lot when I interview. My job is to get out of the way.

I would like to have you quote me, Erich von Stroheim, as having said on this day of this month of this year this one thing: you Americans are living on baby food.

A skeptic as to all ideas, including especially my own, I have never suffered a pang when the ideas of some other imbecile prevailed.

You're shagging a woman who can turn into a dragon? Blast you, Charles, I am sick with envy!

We must regain our vision and hope and move our country forward on an agenda of peace and justice.

there on the beaches of Normandy I began to reflect on the wonders of these ordinary people whose lives were laced with the markings of greatness.

If you would help another man, you must do so in minute particulars.

Vice stings us even in our pleasures, but virtue consoles us even in our pains.