Quality is free. It's not a gift, but it's free. The 'unquality' things are what cost money.

In a true zero-defects approach, there are no unimportant items.

Quality has to be caused, not controlled.

The cost of quality is the expense of doing things wrong.

Quality is the result of a carefully constructed cultural environment. It has to be the fabric of the organization, not part of the fabric.

When you're out of quality, you're out of business.

If we deliver on time, but the product has defects, we have not delivered on time.

Making a wrong decision is understandable. Refusing to search continually for learning is not.

Problems breed problems, and the lack of a disciplined method of openly attacking them breeds more problems.

Quality is such an attractive banner that sometimes we think we can get away with just waving it, without doing the hard work necessary to achieve it.

Slowness to change usually means fear of the new.

Pessimism leads to weakness, optimism to power.

The tide of history only advances when people make themselves fully visible.

Look for the contradictions in every character, especially in your heroes and villains. No one should be what they first seem to be. Surprise the audience.

Love is the most incredible gift to give and to receive as a human being.

we give each other a smile with a future in it

God is good, and He cannot be anything else.

That's what I love about these high school girls, man. I get older, they stay the same age.

In our faith we follow in someone's steps. In our faith we leave footprints to guide others. It's the principle of discipleship

I don't have to play the song all the way to the very end - I use it while it's good and while it's cool and while it's exciting, and then I get out.

For me, whenever I'm physical it spins my mind and whenever there's a lot going on I put my gloves on or I wrestle somebody and I feel zen.