Quality means conformance to requirements, not elegance.

Quality is free. It's not a gift, but it's free. The 'unquality' things are what cost money.

In a true zero-defects approach, there are no unimportant items.

Quality has to be caused, not controlled.

The cost of quality is the expense of doing things wrong.

Quality is the result of a carefully constructed cultural environment. It has to be the fabric of the organization, not part of the fabric.

When you're out of quality, you're out of business.

If we deliver on time, but the product has defects, we have not delivered on time.

Making a wrong decision is understandable. Refusing to search continually for learning is not.

Problems breed problems, and the lack of a disciplined method of openly attacking them breeds more problems.

Quality is such an attractive banner that sometimes we think we can get away with just waving it, without doing the hard work necessary to achieve it.

Use your passion to create a job.

Loss is a knife, constantly cutting, but over time the blade dulls, and the cuts aren't as sharp. It's always there in the drawer, but you realize it doesn't cut as deeply anymore.

If I didn't have enormous dreams, I wouldn't have come this far!

The lonely one offers his hand too quickly to whomever he encounters.

There's tons of junk food for your mind on the Internet. You can sit there for three or 10 or 20 hours a day getting in online arguments with other people who also choose to waste their time.

The big success stories - Facebook, Zynga and Twitter - are leading to investing in ideas on a napkin, because no one wants to miss out on the next big thing.

There are words that work, that are meant to explain and educate on policies that work, on products that work, on services that work. I'm not going to ever try to sell a lemon. I don't do that.

...from the same principles, I now demonstrate the frame of the System of the World.

I used to think my father was an idiot, until I turned twenty-one... Then I thought he was a genus.

Too late for fruit, too soon for flowers.