Reducing the economic gap may be impossible without also addressing the gap in empathy.

True compassion means not only feeling another's pain but also being moved to help relieve it.

Research shows that for jobs of all kinds, emotional intelligence is twice as important an ingredient of outstanding performance as cognitive ability and technical skill combined.

One way to boost our will power and focus is to manage our distractions instead of letting them manage us.

Simple inattention kills empathy, let alone compassion. So the first step in compassion is to notice the other's need. It all begins with the simple act of attention.

There is perhaps no psychological skill more fundamental than resisting impulse.

There is zero correlation between IQ and emotional empathy... They're controlled by different parts of the brain.

Empathy represents the foundation skill for all the social competencies important for work.

As much as 80% of adult "success" comes from EQ.

One aspect of a successful relationship is not just how compatible you are, but how you deal with your incompatibility.

My hope was that organizations would start including this range of skills in their training programs - in other words, offer an adult education in social and emotional intelligence.

Society wants to believe it can identify evil people, or bad or harmful people, but it's not practical. There are no stereotypes.

No one learns as much about a subject as one who is forced to teach it.

We work for the families back home, we do not work for the lobbyists that prowl the halls of the capital building, do not forget who we work for.

We expect them [Salvadoran officials] to work toward the elimination of human rights.

I love the idea of a record containing an entire universe; where the sounds span decades of recording from all over the world and all sorts of different sources.

To stimulate life, leaving it then free to develop, to unfold, herein lies the first task of the teacher.

I am not a player anymore.

Somehow I always get stronger when I'm on my second drink

Yes; we have a specific procedure which we follow in all cases where the Agency is in contact, for the purposes of acquiring intelligence or whatever the case may be, with an individual.

I got screwed over in some bad business deals, but as long as I focused on those past problems, I couldn't move forward. I had to let all of that go and forgive everyone and everything first.