Relationships happen in experiences.

There is no one, right way to design or develop anything. To a large degree, it needs to reflect the culture  -  especially the innovation culture  -  of a company.

All design is the process of making experiences.

Information design addresses the organization and presentation of data: its transformation into valuable, meaningful information.

You need to marry the qualitative with the quantitative. It better informs us so we can decide what to do. We can't be afraid of data and analysis. We have to use that lens.

Strategy is worthless unless you can act on it.

Designers need to be more than ambassadors, they need to be fully functioning and fully aware members of strategic decision-making teams in a company.

User experience is important to strategy.

A job is a temporary need

I don't like the memories because the tears come easily, and once again I break my promise to myself for this day. It's a constant battle. a war between remembering and forgetting.

The speed, accuracy and devastating power of American Artillery won confidence and admiration from the troops it supported and inspired fear and respect in their enemy.

From the beginning, I wanted to live my own life, and patiently I shored up that desire against wind and tide.

Water is the most purifying element. It's always involved in baptisms, healings, that kind of work.

There are a lot of idiot fund managers out there who add no value to the process at all.

I'm a national security liberal, which I tell people because it's meant to sound absurd.

There’s nothing left of me. I’m like a ruby held up to the sunrise. Is it still a stone, or a world made of redness? It has no resistance to sunlight.

The Democrats can engage in the most reprehensible, mean-spirited, vile, vicious verbal attacks known in politics, and they get praised for it.

The light has gone out of my life.