Research shows that the climate of an organization influences an individuals contribution far more than the individual himself.

If you can't describe what you are doing as a process, you don't know what you're doing.

Put a good person in a bad system and the bad system wins, no contest.

Quality comes not from inspection, but from improvement of the production process.

Two basic rules of life are: 1) Change is inevitable. 2) Everybody resists change.

The greatest waste … is failure to use the abilities of people…to learn about their frustrations and about the contributions that they are eager to make.

In God we trust; all others bring data.

It is not necessary to change. Survival is not mandatory.

Management by results - like driving a car by looking in rear view mirror.

Stamping out fires is a lot of fun, but it is only putting things back the way they were.

Improve quality, you automatically improve productivity.

The dreaded phrase in design circles is 'show and tell.'

One year of life is worth more than twenty years of hibernation.

I've still got a lot to learn about Washington. Thursday, I accidentally spent some of my own money.

I believe in running through the rain and crashing into the person you love and having your lips bleed on each other.

YOU CAN ONLY DO ONE THING AT A TIME SO CONCENTRATE ON IT.

Waiting and hoping are the whole of life, and as soon as a dream is realized it is destroyed.

Anybody can make hood music or club records, that's not hard. But can you make music that touch people's souls. That's what I was out to do.

People who were close to me - family and friends - they knew about my sexuality.

I do remember the people who believed in me in the beginning. I'll never forget that.

A cat doesn't linger over making it's desires felt.