Resilience is not what happens to you. It’s how you react to, respond to, and recover from what happens to you.

Customer satisfaction is worthless. Customer loyalty is priceless.

There's no lotion or potion that will make sales faster and easier for you - unless your potion is hard work.

Take action every day - some small dose at a time.

You don't earn loyalty in a day. You earn loyalty day-by-day.

Obstacles can't stop you. Problems can't stop you. Most of all, other people can't stop you. Only you can stop you.

When you love life, life will love you back.

Change is not a four letter word...but often your reaction to it is!

Before you can get what you want, you have to know what you want,and make a game plan to get it

Your character holds the key to your trustworthiness.

Failure is not about insecurity. It's about lack of execution.

Loving is half of believing.

The blank sheet stares up at me, its emptiness like a slap. Those were the last words Ginny ever wrote before she and her family were murdered.

You must appreciate beauty for it to endure.

The needs are too great, and there are too few of us. We have a duty, a responsibility to help others. It’s not all about fun. It’s not always easy.

God sometimes allows problem to come into our lives to encourage us to make a step forward

Of course I haven't seen it! I wouldn't look at anything of Kim Kardashian's. I have never seen that show. I just think the Kardashians are just so cheap! No class.

She thought about him all the time - not so much about Doug the individual, but rather about the nature of love, and the shock of learning how quickly it could disappear.

I'm an immigrant and I will stay an immigrant forever.

A typical rapist is a recidivist.

Let the little fairy in you fly!