Say it with words. Show it with action.

Even a tiny step is one step closer to where you are going.

Exceeding expectations is where satisfaction ends and loyalty begins.

You cannot change what has already happened. You can always change the way you respond.

Quality is more than a promise, it's genuine performance.

When the customer makes contact, he does not want a quote. He wants a commitment.

Service is taking action to create value for someone else.

What matters more? What you said you'd do, what you hoped to do, or what you did?

Acting after being asked is compliance. Acting without being asked is kindness.

Be the mirror in which people admire their true potential.

When customers' expectations change faster than your willingness or ability to serve them, you can be sure they'll be someone else's customers soon.

Great is the sin. But greater is God's grace.

True faith in God through Jesus Christ, must be manifested with fearless spirit and obedience to God's law. Joshua 1:1-11

The strength of a man is in his character. A strong man is a great man of wisdom who understands, his top priority is to his family.

Everyone is guilty of something or has something to conceal. All one has to do is look hard enough to find what it is.

A friend is simply one soul in two bodies.

Importunate praying is the earnest inward movement of the heart toward God.

Every good work of software starts by scratching a developers personal itch.

Often in gothic novels there's a large house, an estate, and it's symbolic of that culture. Usually it's sort of moldering or rotted or something, and sometimes it's a whole community.

Foucault was the one person I met in France that I could talk to. He was a mensch. You know whether you agree with him or not because you know what he is saying.

Catholic media sucks. It's boring. It's for old people. It's not interesting. It's like you're in a class with an 80 year old nun.