Send 10-TEN!!-people flowers. Today. As "Thank yous" for good things "small"-or even large-done in the last two weeks.

Leaders don't create followers, they create more leaders.

The magic formula that successful businesses have discovered is to treat customers like guests and employees like people.

If a window of opportunity appears, don't pull down the shade.

The greatest difficulty in the world is not for people to accept new ideas, but to make them forget old ideas.

The leaders who work most effectively, it seems to me, never say 'I'. They don't think 'I'. They think 'we'; they think 'team'.

Celebrate what you want to see more of.

Excellence is not an aspiration. Excellence is what you do in the next five minutes.

Divas do it, golfers do it, pilots do it, violists do it, sprinters do it, soldiers do it, surgeons do it, astronauts do it...only business people think it isn't necessary to train.

The thing that keeps a business ahead of the competition is excellence in execution.

Stop being conned by the old mantra that says, 'Leaders are cool, managers are dweebs.' Instead, follow the Peters Principle: Leaders are cool. Managers are cool too!

It's never occurred to me to worry about my health, or that I'll get old, or that people will stop laughing at me.

To be counted in the world's top 10 of anything I guess gets eyeballs.

What is history, indeed, but a record of change?

The highest tone is hard to hear.

A big part of why I wanted to go to college is to meet people and make friends.

A one-time tax does not get figured into people's investment decisions.

When something feels right, that means it is right for you. Pay attention to your authentic feelings, and follow where they lead.

I do think it's often a mistake to call them climate skeptics. I think they're deniers, just as I think president Ahmadinejad of iran who claims not to believe that the Holocaust occurred.

The lack of joy in your life is due to your lack of mission.

The nature of bad news affects the teller.