She's coming here with Aer Lingus.

People say the customer is always right, but you know what - they're not. Sometimes they are wrong and they need to be told so.

‎‎‎‎Short of committing murder, negative publicity sells more seats than positive publicity.

Are we going to say sorry for our lack of customer service? Absolutely not.

We should try to eliminate things that unnecessarily piss people off.

The airline industry is full of bullshitters, liars and drunks. We excel at all three in Ireland.

Air transport is just a glorified bus operation.

The airline business is it is mostly run by a bunch of spineless nincompoops who actually don't want to stand up to the environmentalists and call them the lying wankers that they are.

If global warming meant temperatures rose by one or two degrees, France would become a desert, which would be no bad thing. The Scots would grow wine and make buffalo mozzarella.

One of the weaknesses of the company now is it is a bit cheap and cheerful and overly nasty, and that reflects my personality.

I have more money than I am ever going to need. Financially, I'm fine for the next couple of hundred years.

Patience and persistence are the keys... The keys to unlock doors of success... With these two virtues, you grow in reasoning and experience.

It seems that we learn lessons when we least expect them but always when we need them the most and the true "gift" in these lessons always lies in the learning process itself.

Nature time and patience are the three great physicians.

I find C major to be the key of strength, but also the key of regret. E major is the key of confidence. A-flat major is the key of renunciation.

I like the old-school Warner Bros. Looney Tunes cartoons. I'm talking Wile E. Coyote, Road Runner, Bugs Bunny and Marvin the Martian!

Once someone's hurt you, it's harder to relax around them, harder to think of them as safe to love. But it doesn't stop you from wanting them.

Merely complaining without proposing an alternative offers nothing.

It's hard to get lost if you don't know where you're going.

People who become important activists, they also struggle with the process of discovery.