‎‎‎‎Short of committing murder, negative publicity sells more seats than positive publicity.

People say the customer is always right, but you know what - they're not. Sometimes they are wrong and they need to be told so.

Are we going to say sorry for our lack of customer service? Absolutely not.

We should try to eliminate things that unnecessarily piss people off.

The airline industry is full of bullshitters, liars and drunks. We excel at all three in Ireland.

Air transport is just a glorified bus operation.

The airline business is it is mostly run by a bunch of spineless nincompoops who actually don't want to stand up to the environmentalists and call them the lying wankers that they are.

If global warming meant temperatures rose by one or two degrees, France would become a desert, which would be no bad thing. The Scots would grow wine and make buffalo mozzarella.

One of the weaknesses of the company now is it is a bit cheap and cheerful and overly nasty, and that reflects my personality.

I have more money than I am ever going to need. Financially, I'm fine for the next couple of hundred years.

Why does every plane have two pilots? Really, you only need one pilot. Let's take out the second pilot. Let the bloody computer fly it.

It is the responsibility of each new generation to restore the authority of God in every sphere of life

Like love, breakfast is best when made at home.

If you ask footballers to pick out the player they most admire, so many of them will pick Paul Scholes.

I'll never worry about not being successful. I'll just take it one day at a time, one season at a time. And play as hard as I can.

We become what we do.

I don't like to write like God. It is only because you never do it, though, that the critics think you can't do it.

I had a head start in acting. Because of my parents, I had a SAG card, an agent and a recognizable name. But I knew if I screwed up, people would never forget. I'd be dead.

Sincerity is romantic. I don't think you need gestures.

I think people should elect a cat person. If you elect a dog person, you elect someone who wants to be loved. If you elect a cat person, you elect someone who wants to serve.