Shrink, shrink variation, to reduce the loss.

If you can't describe what you are doing as a process, you don't know what you're doing.

Put a good person in a bad system and the bad system wins, no contest.

Quality comes not from inspection, but from improvement of the production process.

Two basic rules of life are: 1) Change is inevitable. 2) Everybody resists change.

The greatest waste … is failure to use the abilities of people…to learn about their frustrations and about the contributions that they are eager to make.

In God we trust; all others bring data.

It is not necessary to change. Survival is not mandatory.

Management by results - like driving a car by looking in rear view mirror.

Stamping out fires is a lot of fun, but it is only putting things back the way they were.

Improve quality, you automatically improve productivity.

Maybe I need to immerse the fabric of my soul in torrential nature of Christmas, and in doing so to finally understand that it is the very thing that can make the world what I so wish it were.

I love making healthy lean foods delicious - that's an art!

We are in a world where most American citizens over the age of 12 share things with each other online.

Hope, like faith, is a principle of action. It motivates and inspires. We do not sit in our armchairs and hope for hope; we get up and go to work.

Every man rejoices twice when he has a partner in his joy. He who shares tears with us wipes them away. He divides them in two, and he who laughs with us makes the joy double.

We need wisdom the most when we believe in it the least.

Tavis Smiley lost lots of corporate support after he was critical of President [Barack] Obama.

Its name-what passes not away.

Doubt is the thing that'll kill you, the only thing, and it'll kill your friends, too.

I am for literally all of the underdogs that I can command and demand better of everyone, including myself.