Social media is the ultimate canary in the coal mine

95% of millennials say their friends are the most credible source of product information.

If your stories are all about your products and services, that's not storytelling. It's a brochure. Give yourself permission to make the story bigger.

The goal is not to be good at social media, the goal is to be good at business because of social media.

Activate your fans, don’t just collect them like baseball cards.

Social media is an ingredient, not an entree.

The more you know about your customers, the more you can provide to them information that is increasingly useful, relevant, and persuasive.

Focus On How To Be Social, Not On How To Do Social.

Social media doesn’t create negativity, it uncovers it.

The difference between helping and selling is just two letters. But those two letters are critically important to the success of business today.

If your competitors start copying you then you are doing something right!

This is probably going to be one wound that can never be healed.

With tact, exit from the world I’ve created, and we never have to speak of those good times again.

In the hope that people can change.

No man can think clearly when his fists are clenched.

If your content isn't driving conversation, you're doing it wrong.

Our contemporary Tories prefer the term 'ordered liberty' to 'freedom'. The word 'freedom' scares them; it has too much of a paleolithic ring to it.

Painting is drawing, with the additional means of color.

But the Go-Go's are a very original, kind of organic thing.

Even a foolish old woman like me knows that lazy people don't think for themselves; they only think about themselves.

My parents were absolutely delighted that I knew what I wanted to do.