Sometimes the manager must perform with the courage and agility of a circus performer, carefully crossing the highwire between short-term problems and long-term objectives.

A real leader has the ability to motivate others to their highest level of achievement; then gives them the opportunity and the freedom to grow.

The ultimate compliment a customer can make to an organization about one of its marketing people is: "I'm not sure whether your sales rep works for me or for you."

. . . the world is filled with the kind of customers who deserve the care and attention I advocate, and I'd be willing to jump through hoops to win and keep them.

. . . top management should spend 40 to 50 percent of its time educating and motivating its people . . .

Leadership is the ability of a single individual through his or her actions to motivate others to higher levels of achievement.

People buy products for what they can do, not for what they are.

IBM doesn't want its people to get frustrated and restless because it has them reaching for carrots they can't quit

While every body wants it, most don't want to give it.

First, there is the law. It must be obeyed. But the law is the minimum. You must act ethically.

We depend on you to do the right thing; right for both you and the company. It is no exaggeration to say that IBM's reputation is in your hands.

Hope in the beginning feels like such a violation of the loss, and yet without it we couldn't survive.

Among the worst things about growing old is the loss of those irreplaceable friends who added richness and depth to your life.

Faith and unfaith can ne'er be equal powers; Unfaith is aught is want of faith in all.

If you think individual, that's how you're going to come off. I've always given 'team' a chance.

(James) Anderson has a gift from the gods: he could swing an orange.

If you haven't read you don't have the voice. The lack of voice eliminates experience.

Barak Obama initially opposed [war in Libia].

Opinion free brands simply will struggle to survive in the future - of that simple reason that we increasingly want to associate ourselves with opinionated and authentic brands.

Men may die like lambs and yet have their place forever with the goats.

I'm not going to throw my imagination away. I refuse to lie down to expectation. If I can just hold out till I'm thirty, I'll be incredible.