Southwest Airlines is successful because the company understands it's a customer service company. It also happens to be an airline.

Time is free, but it's priceless. You can't own it, but you can use it. You can't keep it, but you can spend it. Once you've lost it you can never get it back.

Never buy anything in a room with a chandelier.

You only get one chance to make a good first impression, and yours may be in the hands of the receptionist.

Good habits are as addictive as bad habits, and a lot more rewarding.

When you wake up every day, you have two choices. You can either be positive or negative; an optimist or a pessimist. I choose to be an optimist. It's all a matter of perspective.

Most fears of rejection rest on the desire for approval from other people. Don't base your self-esteem on their opinions.

If you wish others to believe in you, you must first convince them that you believe in them.

A dream is just a dream. A goal is a dream with a plan and a deadline.

None of us got to where we are alone. Whether the assistance we received was obvious or subtle, acknowledging someone's help is a big part of understanding the importance of saying thank you.

There is a time to provide advice and offer an opinion, and there is a time not to. Don't be too quick to offer unsolicited advice. It certainly will not endear you to people.

I rode up, walked past a few miles of wallpaper that was someone's revenge for life's disappointments.

Aim at nothing and you'll succeed.

My whole feeling in terms of racing is that you have to be very bold. You sometimes have to be aggressive and gamble.

The ordinary is the divine.

The only type of sexual relations possible are those with someone who is as advanced and capable as oneself.

If you're clear on what you believe, you have a great foundation to go make a market.

God endowed you with a glory when he created you, a glory so deep and mythic that all creation pales in comparison.

Today it was win or lose. But my victory yesterday and the downhill globe boosted my confidence. My record in Cortina was also a liberation.

His mother should have thrown him away and kept the stork.

I know where he should have put his flag up, and he'd have got plenty of help. (said at Stamford Bridge)