Take care of your customers, and you will have a successful business. Don't, and you won't. The airlines need to figure this out - soon.

Your most important task as a leader is to teach people how to think and ask the right questions so that the world doesn't go to hell if you take a day off.

Successful organizations understand the importance of implementation, not just strategy, and, moreover, recognize the crucial role of their people in this process.

Knowledge is only useful if you do something with it.

You are more likely to acquire power by narrowing your focus and applying your energies, like the sun's rays, to a limited range of activities in a small number of domains.

You can't be normal and expect abnormal returns.

Point at solutions instead of at each other.

The best path to power combines two things: 1) a path that not many are taking and 2) something that you are capable and comfortable with doing.

Most organisations say they want creativity, but really they do not.

My overall recommendation: for decades corporate policy manuals and HR departments have told people they are responsible for their own careers. It's about time people really heeded those warnings.

We give up and don't try. We don't take sufficient chances or risks. We aren't resilient in the face of failure. We follow the "rules" too much and don't push the envelope.

In this day and age, there is a special mandate for every one of us to be in-charge of our lives by sitting at the driver's seat of our lives. Rule your world!

To be restored to Christ is to know a fulfilled life

To strengthen the IT-business link, it takes more resource to doing innovation, not just IT innovation, but business innovation.

The smartest thing we can do to create high-wage jobs and grow our economy is to keep our focus on education.

True beauty of dress consists in its simplicity . . . What do these devotees of fashion gain? Only the satisfaction of being admired, like a butterfly.

Contemporary bands often will do tour-only releases pressed and sold only in Australia. Crikey!

I'm always interested in encountering people who are synesthetic and seeing how they experience things.

Inspiration is cross-pollinating.

My career was full of struggles and dreams, disappointments and peaks and valleys. But there was no Twitter, no Facebook or TMZ. Young actors could make mistakes and not become the focus of tabloids.

I was also a congressman. I had decided to run for office and had become a congressman with Queen Latifah.