Take care of your people and they will take care of your customers.

Take good care of your employees, and they'll take good care of your customers, and the customers will come back.

It's the little things that make the big things possible. Only close attention to the fine details of any operation makes the operation first class.

Motivate them, train them, care about them, and make winners out of them... they'll treat the customers right. And if customers are treated right, they'll come back.

Great companies are built by people who never stop thinking about ways to improve the business.

Good timber does not grow with ease; the stronger the wind, the stronger the trees

See and be seen. Get out of your office, walk around, make yourself visible and accessible.

Customer needs may vary, but their bias for quality never does.

Eliminate the cause of a mistake. Don't just clean it up.

Entrepreneurs are never satisfied. They want to do things better. They strive for perfection and use all the ingenuity to their command to achieve it.

It's more important to hire people with the right qualities than with specific experience.

Knowledge has no value except that which can be gained from its application toward some worthy end.

The ultimate is not to win, but to reach within the depths of your capabilities and to compete against yourself.

Why travel - because the world was meant to be experienced, not imagined.

Friendships do not grow up in any carefully tended and contemplated fashion.... They begin haphazard.

Interest is the barometer of the state.

I'm not going to have a perfect career. It's better to be Billy Wilder and make lots of movies and have five or six great ones than to make so few movies that when you make a bad one it crushes you.

Sometimes I get scared that I’m going to enter a web address into Twitter thinking it was my browser. That would be bad.

The Republican consciousness has no integrity and it falls apart once you check it out. If you're a Christian, why would you want to fry this dude?

Every problem interacts with other problems and is therefore part of a set of interrelated problems, a system of problems. I choose to call such a system a mess.

When you are lying awake with a dismal headache, and repose is tabooed by anxiety, I conceive you may use any language you choose to indulge in without impropriety.