Take good care of your employees, and they'll take good care of your customers, and the customers will come back.

It's the little things that make the big things possible. Only close attention to the fine details of any operation makes the operation first class.

Motivate them, train them, care about them, and make winners out of them... they'll treat the customers right. And if customers are treated right, they'll come back.

Great companies are built by people who never stop thinking about ways to improve the business.

Good timber does not grow with ease; the stronger the wind, the stronger the trees

See and be seen. Get out of your office, walk around, make yourself visible and accessible.

Take care of your people and they will take care of your customers.

Customer needs may vary, but their bias for quality never does.

Eliminate the cause of a mistake. Don't just clean it up.

Entrepreneurs are never satisfied. They want to do things better. They strive for perfection and use all the ingenuity to their command to achieve it.

It's more important to hire people with the right qualities than with specific experience.

One with more insight (sooj) is considered wise. To have more insight [sooj] is a natural gift. One may have more sooj but may have no intellect.

Oh, these people's minds work in strange ways, Petunia, they're not like you and me, " said Uncle Vernon, trying to knock in a nail with the piece of fruitcake Aunt Petunia had just brought him.

Women with money and women in power are two uncomfortable ideas in our society.

Anger is one letter short of danger.

Reason is a terrible trap because you will be satisfied with answers. And if you are satisfied with answers, you'll never come to know what life really is.

The birds suffer their suffering each in a lifetime, forgetting it as they go.

Now that we were alone,i was self-conscious and cranky again.Why had i wanted to stay?if i had been programmed to want to be with dylan,heads were gonna roll,i promise you that.

Generosity could be as contagious as the zombie plague as long as enough people were willing to be carriers.

A lot of auditions are not fun; they're just a necessary evil, and, if you're lucky, you have a few moments that are fun.

Words express only the feelings we know already.