Technology may change rapidly, but people change slowly. The principals [of design] come from understanding of people. They remain true forever.

The hardest part of design ... is keeping features out.

Isn't one of your first exercises in learning how to communicate to write a description of how to tie your shoelaces? The point being that it's basically impossible to use text to show that

When a device as simple as a door has to come with an instruction manual—even a one-word manual—then it is a failure, poorly designed.

Also note that invariably when we design something that can be used by those with disabilities, we often make it better for everyone

I believe that robots should only have faces if they truly need them

Design is really an act of communication, which means having a deep understanding of the person with whom the designer is communicating.

Innocence lost is not easily regained. The designer simply cannot predict the problems people will have, the misinterpretations that will arise, and the errors that will get made.

Knowing how people will use something is essential

Complexity is acceptable as long as it is intelligible and necessary. We want to avoid needless complications.

The major problems facing the development of products that are safer, less prone to error, and easier to use and understand are not technological: they are social and organizational.

you catch your goal is not declare your success, But you catch your goal after your behavior with people is declare your success.

You need to learn how to walk the world, he told me. There's a lot out there.

Even if it's a life in shackles, if you have somebody who accepts you for what you really are, how reassuring would that be?

If triangles had a God he would have three sides.

At its best, fiction is not a diversion but a means of knowing the world.

The 'Hipster Nerds' like stuff because they hate it. It's like they ironically like it.

I love Madonna. She is the only woman I have asked to marry me. She refused, of course.

Few fears are rational.

We are all born cowards.

Each nation has an identity and destiny. As far as Bharat is concerned, Hindu is its identity and religion is its way of working