Televisions and movies have made many Americans into habitual consumers of synthetic experience-audiovisual fantasies that simply pass the time.

There are only two ways to establish competitive advantage: do things better than others or do them differently.

You seldom improve quality by cutting costs, but you can often cut costs by improving quality.

Start out with an ideal and end up with a deal.

Albrecht's Law - Intelligent people, when assembled into an organization, will tend toward collective stupidity.

Customer needs have an unsettling way of not staying satisfied for very long.

If the frontline people do count, you couldn't prove it by examining the reward systems in most organizations.

The Zen philosophy posits that 'human beings suffer' and 'the cause of suffering is desire.' The way to put an end to suffering is to stop wanting everything, all the time.

Old paradigms die hard, even if they don't work.

When ghettos become the mainstream of society, islands of individuality cannot help but harbor an elite.

Make the best use of both time and money. Add industry and frugal dealings if they pay very well and if you're free to it.

The world could be fixed of its problems if every child understood the necessity of their existence.

A printed work, which cannot be read, becomes a product without purpose.

We live in a society of laws. Why do you think I took you to all those Police Academy movies? For fun? Well, I didn't hear anybody laughing, did you?

A lot of cats are not that social.

Power intoxicates men. It is never voluntarily surrendered. It must be taken from them.

No great marketing decisions have ever been made on qualitative data

I had a blast, but I still wonder sometimes why they saw me as the perfect guy for this strange character.

A man who wants the truth becomes a scientist; a man who wants to give free play to his subjectivity may become a writer; but what should a man do who wants something in between?