The aim of marketing is to make selling superfluous.

The most important thing in communication is hearing what isn't said.

Management is doing things right; leadership is doing the right things.

The greatest danger in times of turbulence is not the turbulence; it is to act with yesterday's logic.

Only three things happen naturally in organizations: friction, confusion, and underperformance. Everything else requires leadership.

Culture eats strategy for breakfast.

What gets measured gets managed.

The leader of the past was a person who knew how to tell. The leader of the future will be a person who knows how to ask.

Effective leadership is not about making speeches or being liked; leadership is defined by results not attributes.

The key to greatness is to look for people's potential and spend time developing it.

The purpose of information is not knowledge. It is being able to take the right action.

Aglaya just rolled her eyes. "You're like a ten year-old.""Ten-and-a-half, " Kev defended. "But I read at a fourteen year-old level.

most of the timesit’s the hardest to saywhat I love moreyouor your memory.

While the work or play is on ... don't constantly feel you ought to be doing the other.

When you expand a business as fast as McDonald's did, part of the strength you have is the process and the efficiency.

Would You Wear My Eyes?

There is no good way of measuring poverty.

I wouldn't want to bring a kid into this crazy world right now.

Young writers only take off when they find their subjects. Since almost everyone has a family and stories about family, that is often a place to start.

I love producing shows. And so when you're on a show where other people are making decisions you don't necessarily agree with it, after a while you start to feel like a passenger.

Family is what really runs through my head. I'm usually bombarded with tons of phone calls, but I'm usually bombarded with love as well.