The biggest reason that positive endings don't happen is because employees are trained on policies and rules rather than principles.

Customer satisfaction is worthless. Customer loyalty is priceless.

There's no lotion or potion that will make sales faster and easier for you - unless your potion is hard work.

Take action every day - some small dose at a time.

Resilience is not what happens to you. It’s how you react to, respond to, and recover from what happens to you.

You don't earn loyalty in a day. You earn loyalty day-by-day.

Obstacles can't stop you. Problems can't stop you. Most of all, other people can't stop you. Only you can stop you.

When you love life, life will love you back.

Change is not a four letter word...but often your reaction to it is!

Before you can get what you want, you have to know what you want,and make a game plan to get it

Your character holds the key to your trustworthiness.

How we treat our land, how we build upon it, how we act toward our air and water, in the long run, will tell what kind of people we really are.-Laurance S. Rockefeller

I try to keep my head on straight and take nothing for granted.

Losing is easy. It's not enjoyable, but it's easy.

The marathon is a charismatic event. It has everything. It has drama, competition, camaraderie & heroism

I don't have phobias. I'm pretty laid back. Nothing really bothers me. I can handle things pretty well.

The beginning of self-knowledge: recognizing that your motives are the same as other people's.

The Eucharist, although it is the fullness of sacramental life, is not a prize for the perfect but a powerful medicine and nourishment for the weak.

I've said what I'm prepared to say in my poems, and then journalists think that you're going to tell them a whole lot more.

But if at church they would give some ale. And a pleasant fire our souls to regale. We'd sing and we'd pray all the live long day, Nor ever once from the church to stray.

I have to protect my family and have a life with them that is completely private.