The computer actually may have aggravated management's degenerative tendency to focus inward on costs.

The most important thing in communication is hearing what isn't said.

Management is doing things right; leadership is doing the right things.

The greatest danger in times of turbulence is not the turbulence; it is to act with yesterday's logic.

Only three things happen naturally in organizations: friction, confusion, and underperformance. Everything else requires leadership.

Culture eats strategy for breakfast.

What gets measured gets managed.

The leader of the past was a person who knew how to tell. The leader of the future will be a person who knows how to ask.

Effective leadership is not about making speeches or being liked; leadership is defined by results not attributes.

The key to greatness is to look for people's potential and spend time developing it.

The purpose of information is not knowledge. It is being able to take the right action.

I want to see the light.

Disco dancing is just the steady thump of a giant moron knocking in an endless nail.

A man is in no danger so long as he talks his love; but to write it is to impale himself on his own pothooks.

There is abundant testimony that if we choose love rather than self, we gain immeasurably.

A Jack Russell terrier? My god. He'll burn you up. They never stop. A German shepherd, you can only go so many miles.

I want to continue to do a good job for my constituents, my party doesn't want me to resign.

... all reputable falconers agreed that for hunting purposes the only way you could reliably bring down prey with a wowhawk was by using it in a slingshot.

I think sports media really do need to think about the world in more humble terms. Not everything is the game of the century, and not everything is life or death.

Only those who believe attempt the seemingly impossible.