The current paradigm is so thoroughly established that the only way to change is to start over again.

The hardest part of design ... is keeping features out.

Isn't one of your first exercises in learning how to communicate to write a description of how to tie your shoelaces? The point being that it's basically impossible to use text to show that

Technology may change rapidly, but people change slowly. The principals [of design] come from understanding of people. They remain true forever.

When a device as simple as a door has to come with an instruction manual—even a one-word manual—then it is a failure, poorly designed.

Also note that invariably when we design something that can be used by those with disabilities, we often make it better for everyone

I believe that robots should only have faces if they truly need them

Design is really an act of communication, which means having a deep understanding of the person with whom the designer is communicating.

Innocence lost is not easily regained. The designer simply cannot predict the problems people will have, the misinterpretations that will arise, and the errors that will get made.

Knowing how people will use something is essential

Complexity is acceptable as long as it is intelligible and necessary. We want to avoid needless complications.

one does not remember one’s own pain. It is the suffering of others that undoes us

Husband-hunting. Always a rousing sport. I suppose you go there dressed to kill.""No, indeed. What good is a dead husband?" She smiled airily. "I go dressed to maim only.

Being on Ozzfest has been a great way for us to break out and show metal fans that we have a heavy side.

If subordinates, or people in general, know that they genuinely have easy access to their leader, they'll tend to view the leader in a more positive, trustworthy light.

Once we know the number one, we believe that we know the number two, because one plus one equals two. We forget that first we must know the meaning of plus.

Racism is a disease in society. We're all equal. I don't care what their colour is, or religion. Just as long as they're human beings they're my buddies.

The danger with hatred is, once you start in on it, you get a hundred times more than you bargained for. Once you start, you can't stop.

Politics is chiefly a function of culture, at the heart of culture is morality, and at the heart of morality is religion.

The reality of the individualis an incoherent reality and must be expressed incoherently.

I actually think this whole Brexit thing in the U.K. was a welcome example of being straightforward. With the candidates pulling out quickly, there's no stringing the people along.