The customer rarely buys what the business thinks it sells him.

The most important thing in communication is hearing what isn't said.

Management is doing things right; leadership is doing the right things.

The greatest danger in times of turbulence is not the turbulence; it is to act with yesterday's logic.

Only three things happen naturally in organizations: friction, confusion, and underperformance. Everything else requires leadership.

Culture eats strategy for breakfast.

What gets measured gets managed.

The leader of the past was a person who knew how to tell. The leader of the future will be a person who knows how to ask.

Effective leadership is not about making speeches or being liked; leadership is defined by results not attributes.

The key to greatness is to look for people's potential and spend time developing it.

The purpose of information is not knowledge. It is being able to take the right action.

Making love with you is even more wonderful than making music."He drew her closer. "Och, Sarah, you _are_ my music.

To live a life without awakening is to leave it as it was begun.

Sublime moments refracted, Even if only for seconds, Caught forever in your soul.

In all your getting, get understanding. Proverbs paraphrased

Conscience is a coward and those faults it has not strength enough to prevent it seldom has justice enough to accuse.

But I think it is a serious issue to wonder about the other platonic absolutes of say beauty and morality.

The fact that people who create are good workers tends to be lost.

I don't have any complex plans for playing a character. I think all I try to do is not make too many bad guy faces and not ever try to seem too good. I just try to put it in the middle somewhere.

Without professionalism I'd be an amateur, and the clients I want don't hire amateurs.

I like being misunderstood.