The days of the 'intuitive' manager are numbered.

The most important thing in communication is hearing what isn't said.

Management is doing things right; leadership is doing the right things.

The greatest danger in times of turbulence is not the turbulence; it is to act with yesterday's logic.

Only three things happen naturally in organizations: friction, confusion, and underperformance. Everything else requires leadership.

Culture eats strategy for breakfast.

What gets measured gets managed.

The leader of the past was a person who knew how to tell. The leader of the future will be a person who knows how to ask.

Effective leadership is not about making speeches or being liked; leadership is defined by results not attributes.

The key to greatness is to look for people's potential and spend time developing it.

The purpose of information is not knowledge. It is being able to take the right action.

Reading about the response of people in stories, plays, poems, helps us to respond more courageously and openly at our own moments of turning.

Your behavior is the sum total of your action and reaction to issues and people around you.

I had six silly tattoos done when I was young and I bitterly regret them. I've thought about laser surgery, but that leaves a scar, so I'm just leaving them.

Practice the philosophy of continuous improvement. Get a little bit better every single day.

There's a price to pay for the speed, and that is danger. And to push that hard on a boat - it does take a lot out of you and is incredibly stressful.

When you get a jean for a larger girl, you have to have them tailored for you. Tailoring is indeed everything.

Good teachers are to education what education is to all other professions—the indispensable element, the sunlight and oxygen, the foundation on which everything else is built.

You don't have to be inspired by comedians. You have to be inspired by things that are real, whether it's music, comedy...a movie - that should inspire you.

If you don't get the ending you desire.... have faith in the magic of new beginnings.

As for hobbies, I don't really read or watch TV. I'm very active. I like surfing, skiing, riding bikes with my kids, and working out with my friends.