The dominant culture in most big companies demands punishment for a mistake, no matter how useful, small, invisible.

Leaders don't create followers, they create more leaders.

The magic formula that successful businesses have discovered is to treat customers like guests and employees like people.

If a window of opportunity appears, don't pull down the shade.

The greatest difficulty in the world is not for people to accept new ideas, but to make them forget old ideas.

The leaders who work most effectively, it seems to me, never say 'I'. They don't think 'I'. They think 'we'; they think 'team'.

Celebrate what you want to see more of.

Excellence is not an aspiration. Excellence is what you do in the next five minutes.

Divas do it, golfers do it, pilots do it, violists do it, sprinters do it, soldiers do it, surgeons do it, astronauts do it...only business people think it isn't necessary to train.

The thing that keeps a business ahead of the competition is excellence in execution.

Stop being conned by the old mantra that says, 'Leaders are cool, managers are dweebs.' Instead, follow the Peters Principle: Leaders are cool. Managers are cool too!

Although you hadn't asked why, it had less to do with you not noticing than with you not wanting to hear the answer.

No-one loves another More than he loves whatever another within may haveThat is part of one's self

Nobody is ever just a straight up protagonist or antagonist - everybody's morally ambiguous.

Career success is using your daily work, schoolwork, work in the world, work at home, as a way of advancing your mental state.

America is very decentralized in how it supports the humanities, unlike European countries where virtually everything stems from the central government.

Things fell into place and there was an opportunity for fresh leadership. And - I was - I was successful.

A successful razor can be made on the principles of the Gillette patent... and the advance of anything known can be reached.

I am a little klutzy and self-deprecating. I fit in with the rest of the losers.

Nurses are an integral component of the health care system, and it is important that we recognize the over 2.7 million registered nurses for the significant work that they do.