The dumbest mistake is viewing design as something you do at the end of the process to 'tidy up' the mess, as opposed to understanding it's a 'day one' issue and part of everything.

Leaders don't create followers, they create more leaders.

The magic formula that successful businesses have discovered is to treat customers like guests and employees like people.

If a window of opportunity appears, don't pull down the shade.

The greatest difficulty in the world is not for people to accept new ideas, but to make them forget old ideas.

The leaders who work most effectively, it seems to me, never say 'I'. They don't think 'I'. They think 'we'; they think 'team'.

Celebrate what you want to see more of.

Excellence is not an aspiration. Excellence is what you do in the next five minutes.

Divas do it, golfers do it, pilots do it, violists do it, sprinters do it, soldiers do it, surgeons do it, astronauts do it...only business people think it isn't necessary to train.

The thing that keeps a business ahead of the competition is excellence in execution.

Stop being conned by the old mantra that says, 'Leaders are cool, managers are dweebs.' Instead, follow the Peters Principle: Leaders are cool. Managers are cool too!

If there ever was a militant religion, it was that of early New England.

We must overcome the notion that we must be regular... it robs you of the chance to be extraordinary and leads you to the mediocre.

Folly is perennial and yet the human race has survived.

I got born in the wrong family.

We do have to worry about North Korea. They continue to develop their nuclear weapons capability, and they're working very hard on their ballistic missile capability.

Leaders identify, articulate, and summarize concepts that motivate others. Most important, they boil concepts down to an understandable idea.

Linking without permission is stealing. Period, end of story.

I'm the mirror to your mood, you hate me and I hate you.

Most social acts have to be understood in their setting, and lose meaning if isolated.

There is Life in every breath.