The first step to problem solving is figuring out who's got the problem.

Do you know how much faster I can fix an airplane when I want to fix it than when I don't want to fix it?

You don't lie to your own doctor. You don't lie to your own attorney, and you don't lie to your employees.

Somebody who knows what they're doing, who has a good track record, they come across as very articulate, bright and looking for a challenge - that's absolutely my kind of hire.

The airline business is the biggest team sport in the world. When you're all consumed with fighting among yourselves, your opponents can run over you every day.

Watches are the only jewelry men can wear, unless you're Mr. T.

It's the old adage: You can make a pizza so cheap, nobody will eat it. You can make an airline so cheap, nobody will fly it.

It all sounds almost silly, but the fact is that the only way to change a corporate culture is to just change it.

Most businesses fail because they want the right things but measure the wrong things, and they get the wrong results.

If you say three things in a row that make sense, people will vote for you.

Every pilot thinks they're the best pilot in the world. I think I'm the best pilot.

Reading makes a full man conference a ready man and writing an exact man.

Self Help: When you really stop and think about it, is there any other kind?

I hold that a man had better be dead than alive when his work is done.

Federal spending is atrocious.

Think of an abstract painting as very, very low relief - a thing, not a picture.

I don't play full court anymore. I just play half-court.

I hang out with the nerdy people they have a different sense of humor than most kids.

Every time before I throw my first pitch, I am praying. And not only that, in the bullpen I am praying.

It is amazing how many drivers, even at the Formula One Level, think that the brakes are for slowing the car down.

I must confess I knew very little about the trance scene, I'm more house and commercial dance but it was really interesting and different.