The idea of intimately entwining with customers [to get ideas] is an idea whose time has come.

Leaders don't create followers, they create more leaders.

The magic formula that successful businesses have discovered is to treat customers like guests and employees like people.

If a window of opportunity appears, don't pull down the shade.

The greatest difficulty in the world is not for people to accept new ideas, but to make them forget old ideas.

The leaders who work most effectively, it seems to me, never say 'I'. They don't think 'I'. They think 'we'; they think 'team'.

Celebrate what you want to see more of.

Excellence is not an aspiration. Excellence is what you do in the next five minutes.

Divas do it, golfers do it, pilots do it, violists do it, sprinters do it, soldiers do it, surgeons do it, astronauts do it...only business people think it isn't necessary to train.

The thing that keeps a business ahead of the competition is excellence in execution.

Stop being conned by the old mantra that says, 'Leaders are cool, managers are dweebs.' Instead, follow the Peters Principle: Leaders are cool. Managers are cool too!

You know, sometimes I feel well and vital in the world, and sometimes I just feel so distressed I want to pull my hair out by the roots.

I looked at my two wolves. When I knelt they came to me rubbed against me smelling me and I stroked them. "Thank you for believing in me " I said and maybe they understood and maybe they didn't.

In really, really good science fiction the line between the science and the fiction is blurry.

All fiction has to have a certain amount of truth in it to be powerful.

If you make your body very strong, really strong, it can fight off anything.

Lying is the only art form that the public sanctions and instinctively prefers to reality.

Integrity means that you are the same in public as you are in private.

One step at a time, a man walked on the moon. One record got played, Kool Herc said, 'Boom!'

I don't want to hold you and feel so helpless I don't want to smell you and lose my senses And smile in slow motion With eyes in love.

You don't have to come from Trinidad to really love Harry Belafonte, you don't have to come from the West Coast to appreciate the simplicity and the beauty of the songs Kurt Cobain wrote.