The individual has been crushed by our style of management today.

If you can't describe what you are doing as a process, you don't know what you're doing.

Put a good person in a bad system and the bad system wins, no contest.

Quality comes not from inspection, but from improvement of the production process.

Two basic rules of life are: 1) Change is inevitable. 2) Everybody resists change.

The greatest waste … is failure to use the abilities of people…to learn about their frustrations and about the contributions that they are eager to make.

In God we trust; all others bring data.

It is not necessary to change. Survival is not mandatory.

Management by results - like driving a car by looking in rear view mirror.

Stamping out fires is a lot of fun, but it is only putting things back the way they were.

Improve quality, you automatically improve productivity.

I prefer tongue-tied knowledge to ignorant loquacity.

Because you cannot see outside of you what you fail to see inside.

Trouble looms when monogamy is no longer a free expression of loyalty but a form of enforced compliance.

It's not easy to run a marathon, I know it will be painful but when I start it, I know I'm going to finish it

That's why I made a comeback in 1988. I knew there were chances of not making it, but I didn't want to end up at sixty years old and say I should have tried when I was thirty-eight.

Every great idea exerts, on first appearing, a tyrannical influence: Hence, the advantages it brings are turned all too soon into disadvantages.

...every sight and sound inspiring, leading one far out of himself, yet feeding and building up his individuality.

A lot of scientists act on their beliefs and so do things that look crazy to the rest of us.

By trying to live Christmas 12 months a year, we CAN make this world a better place to live - for others and for ourselves.

I've never met a politician I haven't wanted to walk away from, and I've yet to hear a politician speak and actually believe the words coming out of his mouth.