The issue of managing through a crisis is you have to be decisive even if you don't have perfect information.

Starbucks represents something beyond a cup of coffee.

When it comes to Starbucks, I take every threat very personally.

We are not in the coffee business serving people, we are in the people business serving coffee.

Starbucks has a role and a meaningful relationship with people that is not only about the coffee.

Believe in your dreams and dream big. And then after youve done that, dream bigger.

There's a metaphor Vincent Eades likes to use: "If you examine a butterfly according to the laws of aerodynamics, it shouldn't be able to fly. But the butterfly doesn't know that, so it flies.

Starbucks is in my blood. It is such a part of me that letting it unravel simply was not an option.

When you're surrounded by people who share a passionate commitment around a common purpose, anything is possible.

Customers must recognize that you stand for something.

Starbucks is committed to evolving and enhancing our customer experience with innovative and wholesome food offerings.

Don't hold to anger, hurt or pain. They steal your energy and keep you from love.

Sadness flies on the wings of the morning and out of the heart of darkness comes the light.

All of my novels are democracies.

All children need their fathers, but boys especially need fathers to teach them how to be men.

Silence is the bluntest of blunt instruments.

Dispassion is the best of mental states. . . .

A creator is someone who creates their own impossibilities, and thereby creates possibilities.

I enjoy hunting, but if I had my choice to go deer hunting or bass fishing, I'd take bass fishing any day of the week. I enjoy both of them, but yeah, I'm a very outdoorsy guy.

Let me issue and control a nation's money and I care not who writes the laws.

States and counties routinely bear the costs associated with incarcerating undocumented criminal aliens once they enter the criminal justice system.