The more users' expectations prove right, the more they will feel in control of the system and the more they will like it.

Even the best designers produce successful products only if their designs solve the right problems. A wonderful interface to the wrong features will fail.

Usability rules the web. Simply stated, if the customer can't find a product, then he or she will not buy it.

To design an easy-to-use interface, pay attention to what users do, not what they say. Self-reported claims are unreliable, as are user speculations about future behavior.

On the Web, all advantages are temporary, and you must keep innovating to stay ahead

A bad website is like a grumpy salesperson.

A general principle for all user interface design is to go through all of your design elements and remove them one at a time.

Designers are not users.

Ultimately, users visit your website for its content. Everything else is just the backdrop.

Clear content, simple navigation and answers to customer questions have the biggest impact on business value. Advanced technology matters much less.

Three Tips: Simplify, Simplify, Simplify.

It's all bullshit, folks and it's bad for ya.

money I could hardly think of it. “Go on, take it.

Pm convinced that it's energy and humor. The two of them combined equal charm.

Nobody loves me but my mother, And she could be jivin' too.

Messi is the world's best and gets physically attacked every game but all he ever does is get up and get on with it.

I kill flies, I eat meat, you know, whatever.

I got into television because I hated it so. And I thought there's some way of using this fabulous instrument to nurture those who would watch and listen.

Thank you Dad... for listening and caring, for giving and sharing, but, especially, for just being you! Happy Birthday to you

Well, replace the word 'kinda' with the word 'repeatedly,' and the word 'dog' with 'son.'

The most advanced nations are always those who navigate the most.