The most basic problem is that performance appraisals often don't accurately assess performance.

If you can't describe what you are doing as a process, you don't know what you're doing.

Put a good person in a bad system and the bad system wins, no contest.

Quality comes not from inspection, but from improvement of the production process.

Two basic rules of life are: 1) Change is inevitable. 2) Everybody resists change.

The greatest waste … is failure to use the abilities of people…to learn about their frustrations and about the contributions that they are eager to make.

In God we trust; all others bring data.

It is not necessary to change. Survival is not mandatory.

Management by results - like driving a car by looking in rear view mirror.

Stamping out fires is a lot of fun, but it is only putting things back the way they were.

Improve quality, you automatically improve productivity.

Now I get why I'm incapable of flirting for I can't Lie!

you know what is stupidity? underestimating self

There is no future in which bits will be harder to copy than they are today ... Any business model that based on the idea that bits will be harder to copy is doomed.

Governor Romney has paid 100 percent of his taxes that are owed. He has complied 100 percent with what the law requires.

I prefer not to eat food that has a face.

I think Hollywood is in love with sequels. If it's successful once, just jazz it up and shoot it out there again. I think it's unfortunate.

Make the choice that you want to be happy. You owe it to yourself and you owe it to other people too.

Also not the kind of place to hide a server." "Is that another pun?" She asked. "No! I swear! I didn't mean that one." ~Shell Game, Kingdom Keepers #5

You need this sort of a tailwind to make a startup successful.

The church does not simply have a missions department; it should wholly exist to be a mission.