The poster child of Web 2.0 is Flickr.com. Personalization is a key piece of Web 2.0.

Good design, when done well, should be invisible.

When creating great experiences, it's not so much about doing what users expect. Instead, it's about creating a design that clearly meets their needs at the instant they need it.

Once you eliminate quality as a requirement, the entire design process becomes a whole lot easier.

In all situations where bad design decisions were made, people lacked some information that would have helped them make the right decision.

Are you willing to take responsibility for your team's culture or do you treat it like the weather - something that happens to you?

Intuitive design is how we give the user new superpowers.

Intuitive design happens when current knowledge is the same as the target knowledge.

Some people are so into web standards that they've removed all the tables from their houses

It is better to do little things with love than big things without love.

Sacrifices are no sacrifices when they are repaid a thousand fold.

Ideas are substitutes for sorrows...

The time to stop talking is when the other person nods his head affirmatively but says nothing.

The individual point of view is the only point of view from which one is able to look at the world in its truth.

Though few would admit it, most of the time, when people are upset they don't actually want to feel differently, they want agreement and ways to make a situation, condition, or person change.

All you will get from me is death.

Nothing is our except time.

It's very important to me to find ways to relate the audience to the characters. This is the first thing to go in most mainstream horror films.

Any magazine editor will tell you, Colin Farrell still sells better than Colin Powell.