The questions are more important than the answers.

If you can't describe what you are doing as a process, you don't know what you're doing.

Put a good person in a bad system and the bad system wins, no contest.

Quality comes not from inspection, but from improvement of the production process.

Two basic rules of life are: 1) Change is inevitable. 2) Everybody resists change.

The greatest waste … is failure to use the abilities of people…to learn about their frustrations and about the contributions that they are eager to make.

In God we trust; all others bring data.

It is not necessary to change. Survival is not mandatory.

Management by results - like driving a car by looking in rear view mirror.

Stamping out fires is a lot of fun, but it is only putting things back the way they were.

Improve quality, you automatically improve productivity.

Poetry is just the evidence of life. If your life is burning well, poetry is just the ash.

Whoever possessed knowledge not only had power over the changeable passions of people, but also power over their thinking, over their minds, hearts and souls.

Peace is preferable to war. But it’s not an absolute value, and so we always ask, “What kind of peace?

If you want wise lessons, ask wise questions. The type of questions you often ask tells the kind of person you are.

President Bush has proven he'll take a stand and fight for his programs and initiatives. It's the kind of leadership that makes things happen.

American poetry is a mess. Long live American poetry.

Money for me today does not really matter.

Used titanium hunting knife: sixty-three dollars. Value: priceless.

If you want to be confident, but don't normally act that way, today, just this once, act in the physical world the way you believe a confident person would.