The race for Quality has no finish line - so technically, it's more like a death march. Efficiency is doing things right; effectiveness is doing the right things.

The most important thing in communication is hearing what isn't said.

Management is doing things right; leadership is doing the right things.

The greatest danger in times of turbulence is not the turbulence; it is to act with yesterday's logic.

Only three things happen naturally in organizations: friction, confusion, and underperformance. Everything else requires leadership.

Culture eats strategy for breakfast.

What gets measured gets managed.

The leader of the past was a person who knew how to tell. The leader of the future will be a person who knows how to ask.

Effective leadership is not about making speeches or being liked; leadership is defined by results not attributes.

The key to greatness is to look for people's potential and spend time developing it.

The purpose of information is not knowledge. It is being able to take the right action.

Why are there trees I never walk under but large and melodious thoughts descend upon me?

Prayer enables you to tap into God’s wisdom anywhere, anytime, no matter what’s going on.

Slow as your own dubious grace.

The egotistical ambition to always want to earn more money harms both the company and the individual himself. That is the biggest weakness of many managers - the financial crisis has proven this.

I have no temptation to vote, to campaign, to try and stop a candidate who promises new follies.

There are many things a man will do, but betrayal for a price is not one of yours.

The fact that I get to do what I love and 14 years in, I'm still doing it - I don't know how anything could get better.

It is easier to brave and threaten, than to conquer an enemy.

You can only aspire to what you see. That's why role modeling is important

If I'd been asked to play an Asian man [in Doctor Strange] I would've shown them Benedict Wong.