The results of "engaged" companies vs "disengaged" companies are staggering. Getting workers to be more engaging with their coworkers and customers can produce huge results.

Innovate, don't imitate. Set out to create a culture that is right for your organization, then work at making it happen.

Habits grow from obtaining knowledge, attitude and skills.

My mother's work ethic, her attitude, and the way she treated each and every customer as if they were her best friend were better lessons than could be found in all the text books in the world.

This is great if you know all those "not to do" strategies. Sometimes you learn the "not to do's" by doing. The key is to fail forward fast. Try, fail, learn, and quickly try again.

Companies whose marketing and sales departments are not using the Internet and social media for communication may have the same fate that the dime stores had when Wal-Mart came onto the scene.

Productivity starts with doing the right things.

In the long run, it costs more to provide poor rather than good service.

The key is to make sure you are doing the "right things" before you worry about doing things "right".

If your values are not used as the constitution of your organization, or if they are compromised, they become just words on paper.

People are over 20 times more likely to remember a story than a series of facts and figures. A good story touches our hearts.

Faith means living with uncertainty - feeling your way through life, letting your heart guide you like a lantern in the dark.

All art, all education, can be merely a supplement to nature.

It takes a courageous fool to say things that have not been said and to do things that have not been done.

Home is the place where there is somebody who does not wish you any pain.

I love Buster Keaton and I love physical comedy when it's done in an emotionally understated way. I just like to play it, and I need the attention.

Wealth stays with us a little moment if at all: only our characters are steadfast, not our gold.

What have you done today, to make you feel proud?

America has given me everything Australia couldn't. I grew up on a dairy farm. Now I live in Isleworth, a gated community in Orlando with Tiger Woods down the street.

Men looke not at the greatnesse of the evill past, but the greatnesse of the good to follow.

I still believe that term limits is the best way to ensure that the next generation, not the next election, is the central concern in our elected bodies.