The successful salesperson cares first for the customer, second for the products.

Marketing is not the art of finding clever ways to dispose of what you make. It is the art of creating genuine customer value.

The sales department isn’t the whole company, but the whole company better be the sales department.

The art of marketing is the art of brand building. If you arenot a brand, you are a commodity. Then price is everything and the low-cost producer is the only winner.

The best advertising is done by satisfied customers.

Marketing takes a day to learn. Unfortunately, it takes a lifetime to master.

There is only one winning strategy. It is to carefully define the target market and direct a superior offering to that target market.

It is no longer enough to satisfy your customers. You must delight them.

It is more important to do what is strategically right than what is immediately profitable.

Companies pay too much attention to the cost of doing something. They should worry more about the cost of not doing it.

The most important thing is to forecast where customers are moving, and be in front of them.

Our identity as Christians is a purpose-driven life

it is important to reignite our compassion for others because without it we will be lost in the sea of suffering

The soul actually demands as much attention as the body . . . the soul was made for God, and without God it is restless and in secret torment.

Evil is predicable

Virtue is like a rich stone, best plain set.

Democracy is always, by nature and constitution, the triumph of mediocrity.

For the first time the people of Iraq are united. Today on CNN I saw a Kurd, a Shiite and a member of the Republican Guard coming together to cart off a big screen TV.

Do something you're very passionate about, and don't try to chase what is kind of the "hot passion" of the day.

To me the key thing is getting it right. And if a person's really smart and they're doing fantastic work I don't care if they're a high school kid or a Harvard professor, it's the work that matters.

When we're threatened, it's very easy to appeal to our basic natures.