The things we fear most in organizations-fluctuations disturbances imbalances-are the primary sources of creativity.

Without reflection, we go blindly on our way.

There is no power for change greater than a community discovering what it cares about.

When we seek for connection, we restore the world to wholeness. Our seemingly separate lives become meaningful as we discover how truly necessary we are to each other.

Very great change starts from very small conversations, held among people who care.

Without reflection, we go blindly on our way, creating more unintended consequences, and failing to achieve anything useful.

I think a major act of leadership right now, call it a radical act, is to create the places and processes so people can actually learn together, using our experiences

I think we have to notice that the business processes we use right now for thinking and planning and budgeting and strategy are all delivered on very tight agendas.

[A]ll change, even very large and powerful change, begins when a few people start talking with one another about something they care about.

It's not differences that divide us. It's our judgments about each other that do.

Leadership is a series of behaviors rather than a role for heroes.

This was the tricky bit. The really tricky bit, trickiness cubed.

I wasn't sure which I appreciated less—the insincere concern or the genuine indifference.

If there were no immortality there would be no need for temples. There would be no need for eternal marriage if there were no eternity.

If my dad was alive, I wouldn't have gone to boarding school, and I wouldn't have had the success I've had.

You've built up so much speed that you HIT 70! After that it's a day-by-day thing; you HIT Wednesday!

One thing we didn't know in 1996 is that it's very, very difficult, if not impossible, to sustain a culture with online advertising.

The most effective way to win people to Jesus is to treat them the way Jesus would day in and day out.

When an artist becomes complacent, he dies.

We have a very foolish notion in Western countries that progress delivers freedom. But progress doesn't necessarily bring moral virtue.

My predictions are notably inaccurate