The trouble is that all-encompassing though information technology may be, it will always convey facts and numbers ... what it does not convey is perception, belief and motivation.

How do you know you have won? When the energy is coming the other way and when your people are visibly growing individually and as a group.

If you are doing things the same way as two years ago, you are almost certainly doing them wrong.

In order to solve problems, information has to be shared; and not only information, but doubts, fears and questions.

It is the responsibility of leadership and management to give opportunities and put demands on people which enable them to grow as human beings in their work environment.

People who don't make mistakes are no bloody good to you at all.

Problems can only be solved by the people who have them. You have to try and coax them and love them into seeing ways in which they can help themselves.

The only companies that innovate are those who believe that innovation is vital for their future.

It horrifies me that ethics is only an optional extra at Harvard Business School.

People are unlikely to know that they need a product which does not exist and the basis of market research in new and innovative products is limited in this regard.

Good business should contain something for both parties.

My yesterdays walk with me. They keep step, they are gray faces that peer over my shoulder.

You can never be defeated in life, you are a learner.

We been on the road for 18 hours... I need a bath, some chow... and then you and me sit down, and we talk about who dies,eh?

'The Office' is less a comedy than so many other "comedies" that have been on the air. It's really about the balance between what is real and what is comic.

Jeb Bush has being slammed by his own party for a very messy response to questions about his brother's war in Iraq. He should have been ready for this one.

Children's as good as 'rithmetic to set you findin' out things.

No one I know of has ever had this experience-where you had to sit and wait and wait for a DNA test to come back just so you can write the last page of the book.

The reason I trust so much is that I don't feel like I have anything to hide. If somebody betrays that trust, it could never be so bad, because I don't keep any secrets.

Are you going to show integrity only when someone is watching you - or are you going to show it all the time?

Fine" I said icily. "I'll do this. but i want it noted that I'm doing this against my will." "I think we already figured that out, Miss Hathaway.