There is no economy in having one operation produce a part and another separate the good ones from the bad ones.

If you can't describe what you are doing as a process, you don't know what you're doing.

Put a good person in a bad system and the bad system wins, no contest.

Quality comes not from inspection, but from improvement of the production process.

Two basic rules of life are: 1) Change is inevitable. 2) Everybody resists change.

The greatest waste … is failure to use the abilities of people…to learn about their frustrations and about the contributions that they are eager to make.

In God we trust; all others bring data.

It is not necessary to change. Survival is not mandatory.

Management by results - like driving a car by looking in rear view mirror.

Stamping out fires is a lot of fun, but it is only putting things back the way they were.

Improve quality, you automatically improve productivity.

God bless humankind.

you’ll find the buildings taller, thatthe halls are full of ghostsbut everything still here iswhat you remember most

A majority opinion does not represent the ultimate decision because such a view is not unanimous and lacks general will.

Welcome to We Day! Since last year, WE have volunteered over 1.7 million hours of our time!

Be praised, My Lord, through Sister Water; she is very useful, and humble, and precious, and pure.

I did enough algebra when I was at university, so I am sick and tired of that.

Asking anyone what she or he is reading is a necessary part of conversation, exchanging news. So I take recommendations from friends - and I always pass along a book I've loved.

I like the obvious statement, although some people might wish to think they aren't there, that they will go away with time.

People always have been and they always will be stupid victims of deceit and self-deception in politics.

The path of sorrow, and that path alone, leads to the land where sorrow is unknown.